Beckenham Hill Details

Address

Beckenham Hill station
Beckenham Hill Road
Beckenham Hill
SE6 3RE

Ticket office

Monday to Friday: 6:40 AM to 1:20 PM

Saturday: Unavailable

Sunday: Unavailable

General information

Station Operator: TL

Station Code: BEC

Staffing Level: partTime

CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No

Oyster Validator: Yes

Smartcard Issued: Yes

Smartcard Validaton: Yes

Travelcard: Zone 4

Oyster Comments: Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.

Oyster Topup: Yes

Prepurchase Collection: Yes

Smartcard Topup: No

Ticket Machine: Yes

Penalty Fares: Applicable Operators: Thameslink

Ticket Office Note:

On way in to access trains

Passenger services

Lost Property Contact Available: No

Website: Go to website

Ticket Gate: No

Customer Help Points: Yes

Station facilities

ATM Machine: No

Baby Change: No

Seated Area: Yes

Passenger Information Systems: DepartureScreens, Announcements

Shops: No

Station Buffet: No

Telephones (Cards & Coins): No

Toilets: No

Waiting Room: No

Waiting Room Note: There is a heated waiting area on platform 1

Car parking

Car parking: No

Cycling

Cycle Storage Availability: Yes

Sheltered: yes

Spaces: 14

Type: Stands

Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services: Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.

Taxi Rank: Yes

Taxi Rank Note: NO

Bus Service: Yes

Bus Service Note: Information to plan your onward journey is available in a printable format can be found here

Accessibility

Accessible Booking Office Counter: Yes

Accessible Public Telephones: No

Accessible Toilets: No

Induction Loop: Yes

Wheelchairs Available: No

Ramp For Train Access: Yes

Step Free Access: Yes

Step Free Access Note: This is a Category B2 station: Step-free access to both platforms via separate entrances. Long step-free route between platforms via the street. (greater than 400m, above 1:10 gradient).

Accessible Taxis: No

Accessible Taxis Note: No

Accessible Ticket Machines: Yes

Accessible Ticket Machines Note: All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details

Impaired Mobility Set Down: Yes

Impaired Mobility Set Down Note: At the front of the station but be aware this area is mainly loose gravel.

Staff Help Available: Yes

Staff Help Available Opening Times: Monday to Friday 6:40 AM to 1:20 PM
Saturday Unavailable
Sunday Unavailable

Staff Help Available Note:

A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.

Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.

If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:

pressing the 'emergency & assisted travel' Help Point button
calling us on the freephone number 0808 168 1238
texting us on 07970 511077

We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.

Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 9/9/2022 11:52:08 AM