East Croydon station
Monday to Friday:
The lifts are out of order between the bridge and the exit to Whitgift shopping Center at East Croydon station.Step free access is still available from all of the platforms via the ramps to the entrance/exit of the station.
Ticket buying & collection
Oyster Pre Pay:
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
Applicable Operators: Southern, Thameslink
Lost Property Contact Available:
Customer Help Points:
ATM Machine Note:
Located outside the station
Passenger Information Systems:
Shoe repairer Wide range of shops Off Licence Passport Photo Booth
Station Buffet Note:
Coffee shop Coffee kiosk Food outlet (Seating available)
Telephones (Cards & Coins):
Waiting Room Note:
There are heated waiting rooms and covered waiting areas on each platform
Cycle Storage Availability:
Station front, opposite Platform 6
Cycle Storage CCTV:
Location for rail replacement services:
Rail replacement buses pick up / drop off at the bus stop on Dingwall Road.
Taxi Rank Note:
Bus Service Note:
Information to plan your onward journey is available in a printable format here.
Accessible Booking Office Counter:
Accessible Public Telephones:
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
This is a Category A station: This station has step-free access to all platforms. Lifts to overbridge from all platforms and side entrance. Long steep ramps to platforms from main entrance. (over 1:10 gradient).
Assistance Meeting Point is the Information Point on station concourse.
Accessible Ticket Machines:
Accessible Ticket Machines Note:
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Impaired Mobility Set Down:
Impaired Mobility Set Down Note:
Located at the east side of the station
Staff Help Available:
Staff Help Available Opening Times:
Monday to Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Staff Help Available Note:
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. On-train staff are also available to assist you on and off some services.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
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The information in this document was generated 9/9/2022 12:02:12 PM