Hadley Wood Details

Address

Hadley Wood station
Crescent West
Hadley Wood
EN4 0EL

Ticket office

Monday to Friday: 6:35 AM to 10:00 AM

Station details

Alerts

Hadley Wood Station has step-free access between the street and Platform 4 (the northbound platform) via a moderate slope.

Ticket holders making a southbound journey (towards London) from Hadley Wood who require step-free access may travel via Potters Bar at no additional cost. The Hadley Wood Rail User Group has produced a 'Step Free Timetable' and pocket guide which can be found either on their website or in hard copy in the ticket office.

General information

Station Operator: GN

Station Code: HDW

Staffing Level: partTime

CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No

Oyster Validator: Yes

Smartcard Issued: Yes

Smartcard Validaton: Yes

Travelcard: Zone 6

Oyster Comments: Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.

Oyster Topup: Yes

Prepurchase Collection: Yes

Smartcard Topup: No

Ticket Machine: Yes

Penalty Fares: Applicable Operators: Great Northern

Passenger services

Lost Property Contact Available: No

Website: Go to website

Ticket Gate: No

Customer Help Points: Yes

Station facilities

ATM Machine: No

Baby Change: Yes

Seated Area: Yes

Passenger Information Systems: DepartureScreens, Announcements

Shops: No

Station Buffet: No

Telephones (Cards & Coins): No

Toilets: Yes

Waiting Room: Yes

Waiting Room Note: An unheated waiting room is available on platform 1/2

Car parking

Car parking: No

Cycling

Cycle Storage Availability: Yes

Spaces: 0

Type: Stands

Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services: Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.

Taxi Rank: Yes

Taxi Rank Note: NO

Bus Service: Yes

Bus Service Note: Information to plan your onward journey is available in a printable format can be found here

Accessibility

Accessible Booking Office Counter: No

Accessible Public Telephones: No

Accessible Toilets: Yes

Induction Loop: Yes

Wheelchairs Available: No

Ramp For Train Access: Yes

Step Free Access: Yes

Step Free Access Note: This is a Category B3 station: Step free access to/from platform 4 only (Northbound towards Potters Bar) via a moderate slope. Customers travelling towards London who require step-free access may use your ticket to travel (step free) northwards to Potters Bar station before catching a train towards London. The Hadley Wood Rail User Group has produced guidance on their website which can be found at http://www.hadleywood.org.uk/step-free-travel.html

Assistance Meeting Point is on platform 1.

This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.

Accessible Taxis: No

Accessible Ticket Machines: Yes

Accessible Ticket Machines Note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details

Impaired Mobility Set Down: No

Staff Help Available: Yes

Staff Help Available Opening Times: Monday to Friday 6:35 AM to 10:00 AM

Staff Help Available Note: A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 9/9/2022 12:07:13 PM