Address
Merstham station
Station Road
Merstham
RH1 3ED
Station Road
Merstham
RH1 3ED
Ticket office
Monday to Friday:
6:10 AM to 7:35 PM
Saturday:
6:10 AM to 7:35 PM
Sunday:
8:30 AM to 4:40 PM
General information
Station Operator:
SN
Station Code:
MHM
Staffing Level:
partTime
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
No
Oyster Validator:
Yes
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Oyster Comments:
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
Oyster Topup:
Yes
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southern, Thameslink
Passenger services
Lost Property Contact Available:
Yes
Website:
Go to website
Ticket Gate:
No
Customer Help Points:
Yes
Customer Help Points Note:
Platform 1/2
Station facilities
ATM Machine:
No
Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
Yes
Telephones (Cards & Coins):
No
Toilets:
Yes
Toilets Note:
Platform 1
Waiting Room:
No
Waiting Room Note:
A heated waiting room is available in the booking hall and shelters on both platforms
Car parking
Car parking:
Yes
Station Car Park
Operator:
<a href="https://www.southernrailway.com/travel-information/plan-your-journey/car-parking">APCOA Parking UK</a>
Spaces:
195
Annual Charge:
£1098.50
Daily Charge:
£6.70
Monthly Charge:
£106.40
Three Monthly Charge:
£294.70
Weekly Charge:
£27.50
Car Parking Contact Available:
No
Website:
Go to website
Cycling
Cycle Storage Availability:
Yes
Sheltered:
yes
Spaces:
112
Type:
YES
Location:
Station front, Platforms 1 and 2
Cycle Storage CCTV:
Yes
Other transport
Location for rail replacement services:
Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.
Taxi Rank:
Yes
Taxi Rank Note:
YES
Bus Service:
Yes
Bus Service Note:
Information to plan your onward journey is available in a printable format here.
Accessibility
Accessible Booking Office Counter:
No
Accessible Public Telephones:
No
Accessible Toilets:
No
Accessible Toilets Note:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:
Level access to platform 1 (to London) from main entrance. Step-free access to platform 2 (to Redhill) from rear entrance via steep access path, route approximately 1100m from main entrance. No step-free interchange between platforms.
Assistance Meeting Point is the Ticket Office.
Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:
Located at the front of the station
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 5:50 AM to 8:30 PM
Sunday 6:00 AM to 8:30 PM
Sunday 6:00 AM to 8:30 PM
Staff Help Available Note:
There is no ramp available to provide level access between train and platform at this station
Assisted Travel:
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 9/9/2022 12:16:33 PM