Southampton Central Details

Address

Southampton Central station
Blechynden Terrace
Southampton
SO15 1AL

Ticket office

Monday to Friday: 6:00 AM to 6:00 PM

Saturday: 6:00 AM to 6:00 PM

Sunday: 7:15 AM to 6:00 PM

General information

Station Operator: SW

Station Code: SOU

Staffing Level: fullTime

CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No

Oyster Validator: No

Smartcard Issued: Yes

Smartcard Validaton: Yes

Oyster Topup: No

Prepurchase Collection: Yes

Smartcard Topup: Yes

Ticket Machine: Yes

Penalty Fares: Applicable Operators: South Western Railway

Ticket Office Note:

In main entrance and both booking halls

Passenger services

Lost Property Contact Available: No

Website: Go to website

Ticket Gate: Yes

Customer Services:

Please contact our Customer Service Centre on 0345 6000 650

Customer Help Points: Yes

Customer Help Points Note:

Help points are available on all platforms

Station facilities

ATM Machine: Yes

Baby Change: Yes

Seated Area: Yes

Shops: Yes

Station Buffet: Yes

Telephones (Cards & Coins): No

Toilets: Yes

Toilets Note: The toilets are located in the Waiting Rooms on Platforms 1 and 4. The National key toilets are located on Platforms 1 and 4; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.

Waiting Room: Yes

Waiting Room Note:

All platforms. Waiting rooms are heated and seating complies with Code of Practice.

Car parking

Car parking: Yes

Station Car Park - upside

Spaces: 182

Annual Charge: £1149.00

Daily Charge: £9.30

Monthly Charge: £125.90

Off Peak Charge: £3.50

Three Monthly Charge: £377.70

Weekly Charge: £45.90

Car Parking Contact Available: No

Website: Go to website

Note:

Weekend tickets available after 1200 Friday £10.00

Off Peak from 1600 Monday to Sunday

Cycling

Cycle Storage Availability: Yes

Sheltered: yes

Spaces: 392

Type: Lockers

Location:

Platform 1 - 200 spaces

Platform 4 - 44 spaces

Outside Platform 4 entrance - 4 spaces

Outside Platform 1 entrance - A new bike hut with 140 two tier spaces

Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Rail replacement bus service goes from the north side (Blechynden Terrace) during engineering works. Overnight onward transport goes from the South side (West Quay side)

Taxi Rank: Yes

Taxi Rank Note:

Yes outside Platform 4 exit

Bus Service: Yes

Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: Yes

Accessible Public Telephones: No

Accessible Toilets: Yes

Induction Loop: Yes

Wheelchairs Available: Yes

Ramp For Train Access: Yes

Step Free Access: Yes

Step Free Access Note:

Step-free category A Station - This station has step-free access to all platforms.

Please be aware that this station has no tactile paving on the platform edge.

Accessible Taxis: No

Accessible Ticket Machines: Yes

Accessible Ticket Machines Note:

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Impaired Mobility Set Down: Yes

Staff Help Available: Yes

Staff Help Available Opening Times: Monday 12:00 AM to 2:00 AM
Tuesday 12:00 AM to 2:00 AM
Wednesday 12:00 AM to 2:00 AM
Thursday 12:00 AM to 2:00 AM
Friday 12:00 AM to 2:00 AM
Saturday 12:00 AM to 2:00 AM
Sunday 12:00 AM to 1:00 AM

Staff Help Available Note:

The station is staffed 24 hours a day.

Assisted Travel:

Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.

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The information in this document was generated 9/9/2022 12:25:59 PM