Address
Shortlands station
Shortlands Road
Shortlands
BR2 0JA
Shortlands Road
Shortlands
BR2 0JA
Ticket office
Monday to Friday:
6:10 AM to 7:30 PM
Saturday:
6:10 AM to 7:30 PM
Sunday:
8:10 AM to 3:40 PM
General information
Station Operator:
SE
Station Code:
SRT
Staffing Level:
fullTime
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
Yes
Oyster Validator:
Yes
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Travelcard:
Zone 4
Oyster Comments:
Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
Oyster Topup:
Yes
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:
On way in to access trains
Passenger services
Lost Property Contact Available:
Yes
Phone number:
0345 322 7021
Website:
Go to website
Ticket Gate:
No
Customer Services:
This station has Secure station accreditation - For more information contact 0345 322 7021
Customer Help Points:
Yes
Customer Help Points Note:
On platform
Station facilities
ATM Machine:
Yes
Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
Yes
Station Buffet Note:
Coffee kiosk and Selecta vending machine
Telephones (Cards & Coins):
No
Toilets:
Yes
Toilets Note:
Platforms 1/2- Available during staffing hours
Waiting Room:
No
Waiting Room Note:
Heated waiting room on platform 1/2 Only available when staff present
Car parking
Car parking:
Yes
Station Car Park
Operator:
APCOA Parking
Spaces:
39
Annual Charge:
£1023.90
Daily Charge:
£5.90
Monthly Charge:
£94.50
Off Peak Charge:
£5.30
Six Monthly Charge:
£566.70
Three Monthly Charge:
£282.20
Weekly Charge:
£26.80
Car Parking Contact Available:
No
Phone number:
0330 333 9232
Website:
Go to website
Note:
From 1st June - new off peak evening rate (after 18:00) - £1.50
Cycling
Cycle Storage Availability:
Yes
Sheltered:
yes
Spaces:
20
Type:
Stands
Location:
front of station
Cycle Storage CCTV:
No
Other transport
Location for rail replacement services:
Car park entrance on Shortlands Road.
Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessibility
Accessible Booking Office Counter:
No
Accessible Public Telephones:
No
Accessible Public Telephones Note:
Public telephones are not wheelchair accessible
Accessible Toilets:
Yes
Accessible Toilets Note:
Platforms 1/2- Available during staffing hours
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:
Category C. This station does not have step free access. Steps to all platforms.
Accessible Taxis:
No
Accessible Taxis Note:
Accessible taxis are available to book
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:
station forecourt
Impaired Mobility Set Down:
Yes
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 6:00 AM to 9:00 PM
Saturday 6:00 AM to 9:00 PM
Sunday 8:00 AM to 4:00 PM
Saturday 6:00 AM to 9:00 PM
Sunday 8:00 AM to 4:00 PM
Assisted Travel:
Assistance navigating through the station and getting on and off trains (by ramp if required although there is no step free access at this station) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. There are no staff on the trains that call at this station that can assist. The meeting point for assisted travel is the ticket office or you can use the help point.Where staff are not available at the station to assist, we now have a mobile Assistance Team who can be deployed to stations This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.
The information in this document was generated 9/9/2022 12:29:21 PM