Monday to Friday:
6:25 AM to 1:00 PM
Ticket buying & collection
Oyster Pre Pay:
Oyster top-up is only available from the self-service ticket machine. Pre-loaded Oyster Cards can be purchased at the ticket office.
Applicable Operators: Southern
Lost Property Contact Available:
Customer Help Points:
ATM Machine Note:
Located outside main entrance
Passenger Information Systems:
Kiosk News agent
Telephones (Cards & Coins):
Waiting Room Note:
Unheated seating is available within the ticket office
Cycle Storage Availability:
On approach to station entrance
Cycle Storage CCTV:
Location for rail replacement services:
Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.
Taxi Rank Note:
Bus Service Note:
Information to plan your onward journey is available in a printable format here.
Accessible Booking Office Counter:
Accessible Public Telephones:
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
This is a Category B3 station: Step-free access via side gate to platform 2 (to Sutton). Steps to platform 1 (to London). The
Assistance Meeting Point is the side entrance to platform 2.
Accessible Ticket Machines:
Accessible Ticket Machines Note:
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Impaired Mobility Set Down:
Impaired Mobility Set Down Note:
Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up at the front of the station
Staff Help Available:
Staff Help Available Opening Times:
Monday to Friday 6:15 AM to 1:15 PM
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 9/9/2022 12:34:13 PM