London Cannon Street
Ticket office
Closed now
Station details
| Station Operator: NR |
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| Station Code: CST |
| Staffing Level: Full Time |
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| CCTV: Yes |
| Oyster Pre Pay | Yes |
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| Oyster Validator | Yes |
| Smartcard Issued | No |
| Smartcard Validator | Yes |
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Travelcard: Zone 1 |
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Oyster Comments: Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s) |
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| Oyster Topup | Yes |
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| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Ticket Office Note: On concourse |
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| Lost Property Contact Available | Yes |
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Website: Go to website |
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| Ticket Gate | Yes |
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Ticket Gate Comments: There are ticket gates on all platforms. All platforms can be accessed by wide ticket gates. |
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DepartureScreens, Announcements, ArrivalScreens, |
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Customer Services: Available during station opening hours |
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| Left Luggage Contact Available | No |
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| Customer Help Points | No |
| Atm Machine | No |
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| Baby Change | Yes |
| Bureau De Change | No |
| Post Box | No |
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Post Box Note: Outside the station |
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| Seated Area | No |
| First Class Lounge | No |
| Shops | Yes |
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Shops Note: Wide range of shops |
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| Showers | No |
| Station Buffet | Yes |
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Station Buffet Note: Food outlet (Seating available) |
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| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: These are beside the ticket office located near platform 7. There are also a baby changing facilities here |
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| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | No |
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Wifi Note: Find WiFi Hotspots around London Cannon Street station |
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| Waiting Room | No |
| Car parking | No |
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| Cycle Storage Availability | No |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | Yes |
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Taxi Rank Note: On Cloak Lane off Dowgate Hill, left on exiting main station entrance |
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| Car Hire | No |
| Airport | No |
| Metro | No |
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| Bus Service | Yes |
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Bus Service Note: Buses can be found on near by streets. All Transport for London buses are accessible by step free access. More information about Transport for London buses can be found here |
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| Accessible Booking Office Counter | Yes |
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Accessible Booking Office Counter Note: All ticket counters have been lowered at this station. |
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| Accessible Public Telephones | No |
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Accessible Public Telephones Note: Available during station opening hours |
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| Accessible Toilets | Yes |
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Accessible Toilets Note: These are located near platform 7 and are operated by a radar key. |
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| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: There is step free access to the left of the front entrance on Cannon Street. A lift opposite platform 1 connects the upper and lower concourses |
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| Accessible Taxis | No |
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Accessible Taxis Note: Accessible taxis are located on Dowgate Hill, left of the station.
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: Available during station opening hours |
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| Impaired Mobility Set Down | No |
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Impaired Mobility Set Down Note: There is no set down / pick up points at this station. Dowgate Hill is a quieter street than Cannon Street but has a slight slope. Please note there are double yellow lines in front of the station on Cannon Street and on Dowgate Hill. |
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| Staff Help Available | Yes |
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Staff Help Available Note: Available during station opening hours. Help is available at the ticket office and by contacting any member of station staff. Mobility assistance is available between all platforms. Ring 0800 783 4524 for disability assistance at this station. |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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