Address
West Hampstead Thameslink station
Iverson Road
West Hampstead
NW6 2RB
Iverson Road
West Hampstead
NW6 2RB
Ticket office
Monday to Friday:
6:15 AM to 7:30 PM
Saturday:
6:45 AM to 8:00 PM
Sunday:
7:40 AM to 5:15 PM
General information
Station Operator:
TL
Station Code:
WHP
Staffing Level:
partTime
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
No
Oyster Validator:
Yes
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Travelcard:
Zone 2
Oyster Comments:
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
Oyster Topup:
Yes
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Thameslink
Passenger services
Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
Yes
Customer Help Points:
Yes
Station facilities
ATM Machine:
Yes
ATM Machine Note:
ATM located in station entrance
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
Yes
Station Buffet Note:
Coffee shop, Platform 1
Telephones (Cards & Coins):
No
Toilets:
Yes
Waiting Room:
No
Waiting Room Note:
There is a heated waiting areas on platform 1. Unheated shelters are available on platforms 2, 3 & 4
Car parking
Car parking:
No
Cycling
Cycle Storage Availability:
Yes
Sheltered:
no
Spaces:
42
Type:
Stands
Location:
Top of stairs by Platform 1
Cycle Storage CCTV:
Yes
Other transport
Location for rail replacement services:
Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.
Taxi Rank:
Yes
Taxi Rank Note:
NO
Bus Service:
Yes
Bus Service Note:
Information to plan your onward journey is available in a printable format can be found here
Accessibility
Accessible Booking Office Counter:
No
Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:
This is a Category A station: This station has step-free level access to the platform.
Assistance Meeting Point is the main station entrance (Iverson Road) next to the bike rack and ticket machines.
Assistance Meeting Point is the main station entrance (Iverson Road) next to the bike rack and ticket machines.
Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:
All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:
At the entrance on Iverson Road.
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Sunday 24 hours
Staff Help Available Note:
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.
Assisted Travel:
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 9/9/2022 12:33:17 PM