Berkhamsted

Address

Berkhamsted station
Station Approach
Berkhamsted
HP4 2AR

Ticket office

Monday to Friday: 6:00 AM to 8:00 PM
Saturday: 7:00 AM to 7:00 PM
Sunday: 8:00 AM to 5:00 PM

General information

Station Operator: LN
Station Code: BKM
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Ticket Office Note:

3 Card only Ticket Vending Machines available at the station entrance.

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services:

Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Berkhamsted is accredited by the Secure Station Scheme**

Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: Yes
Station Buffet: Yes
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: The toilets are located in the Waiting Room on Platform 4. The accessible toilets (non-RADAR) are located in the Waiting Room on Platform 4. The toilet facilities are available: Monday - Friday 06:00-20:00, Saturday 07:00-1900 and Sunday 08:00-17:30. The toilet facilities are not available when the Ticket Office is closed.
Waiting Room: No

Car parking

Car parking: Yes

Station Car Park

Operator: SABA UK
Spaces: 395
Annual Charge: £816.00
Daily Charge: £8.50
Monthly Charge: £102.00
Off Peak Charge: £6.00
Three Monthly Charge: £258.00
Weekly Charge: £32.00
Car Parking Contact Available: No
Phone number: 0330 1235 247
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 98
Type: Stands
Location: station forecourt
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Rail replacement buses will use the public bus stops on either side of High Street, near the front of the station

Taxi Rank: Yes
Taxi Rank Note:

Taxi free phone on forecourt

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: No
Accessible Booking Office Counter Note:

Booking clerk would go out side and serve the customer

Accessible Public Telephones: No
Accessible Public Telephones Note:

Public telephones are not accessible

Accessible Toilets: Yes
Accessible Toilets Note: The accessible toilets (non-RADAR) are located in the Waiting Room on Platform 4. The toilet facilities are available: Monday - Friday 06:00-20:00, Saturday 07:00-1900 and Sunday 08:00-17:30. The toilet facilities are not available when the Ticket Office is closed.
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.

Accessible Taxis: No
Accessible Taxis Note: Accessible taxis are available
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

 There is a Ticket Vending Machine at each station entrance.

Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note:

Level access to Booking Hall and Subway

Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 6:00 AM to 8:00 PM
Saturday 7:00 AM to 7:00 PM
Sunday 8:00 AM to 5:00 PM
Staff Help Available Note:

This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 9/9/2022 11:53:16 AM