Thornton Heath station
Monday to Friday:
6:15 AM to 8:00 PM
6:40 AM to 9:00 PM
8:15 AM to 5:45 PM
Ticket buying & collection
Oyster Pre Pay:
Oyster top-up is only available from the self-service ticket machine. Pre-loaded Oyster Cards can be purchased at the ticket office.
Applicable Operators: Southern
Lost Property Contact Available:
Customer Help Points:
ATM Machine Note:
Located outside main entrance
Passenger Information Systems:
Station Buffet Note:
Coffee Unit on Platform 2
Telephones (Cards & Coins):
Waiting Room Note:
There are heated waiting areas available on platform 2
Cycle Storage Availability:
Cycle Storage CCTV:
Location for rail replacement services:
Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.
Taxi Rank Note:
Bus Service Note:
Information to plan your onward journey is available in a printable format here.
Accessible Booking Office Counter:
Accessible Public Telephones:
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
This is a Category A station: This station has step-free level access to all platforms.
Assistance Meeting Point is in the Booking Hall near the cash machine.
Accessible Ticket Machines:
Accessible Ticket Machines Note:
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Impaired Mobility Set Down:
Impaired Mobility Set Down Note:
Located at the front of the station
Staff Help Available:
Staff Help Available Opening Times:
Monday to Friday 5:25 AM to 1:10 AM
Saturday 5:25 AM to 1:10 AM
Sunday 5:30 AM to 1:10 AM
Staff Help Available Note:
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 9/9/2022 12:30:54 PM