Monday to Sunday:
9:30 AM to 4:30 PM
Level boarding is available to/from Thameslink trains at Zone C on both platforms.
The Turnmill Street exit is only open between 07:00 and 09:30 Monday to Friday
Ticket buying & collection
Oyster Pre Pay:
<p>You can top up pay-as-you-go on Oyster using the self-service ticket machines. Oyster cards can only be purchased from the self-service machines in the Underground station.</p>
Ticket Office Note:
Please note - the ticket office is situated at the entrance on the south side of Cowcross Street and is operated by Thameslink.
Lost Property Contact Available:
0345 026 4700
Customer Help Points:
Customer Help Points Note:
Available on all platforms
Passenger Information Systems:
DepartureScreens, Announcements, ArrivalScreens
Telephones (Cards & Coins):
Cycle Storage Availability:
Cycle Storage CCTV:
Accessible Booking Office Counter:
Accessible Booking Office Counter Note:
Ticket office staff provide assistance where possible. See ticket office opening hours.
Accessible Public Telephones:
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
station has step-free access to all platforms including level boarding to Thameslink trains from Zone C on both platforms. Manual ramps are available for other zones and for London Underground services.
Accessible Taxis Note:
Contact taxi operator directly
Accessible Ticket Machines:
Accessible Ticket Machines Note:
Accessible ticket machines sell tickets suitable for use on London Underground services, including Travelcards. Where tickets for National Rail services are not available through an accessible ticket machine, ticket office staff provide assistance where possible.
Impaired Mobility Set Down:
Staff Help Available:
Staff Help Available Opening Times:
Monday to Friday 6:00 AM to 12:00 AM
Saturday 7:00 AM to 12:00 AM
Sunday 8:00 AM to 12:00 AM
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 9/9/2022 12:04:35 PM