Norwood Junction


Norwood Junction station
Station Road
South Norwood
SE25 5AG

Ticket office

Monday to Friday: 5:55 AM to 8:20 PM
Saturday: 6:20 AM to 8:20 PM
Sunday: 7:40 AM to 7:15 PM

Station details


Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station 

General information

Station Operator: LO
Station Code: NWD
Staffing Level: partTime

Ticket buying & collection

Oyster Pre Pay: Yes
Oyster Validator: Yes
Smartcard Issued: No
Smartcard Validaton: No
Travelcard: Zone 4
Oyster Topup: Yes
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Penalty Fares: Applicable Operators: London Overground, Southern

Passenger services

Lost Property Contact Available: Yes
Website: Go to website
Ticket Gate: Yes
Customer Services:

You can Contact Customer Services on 0343 222 123

Customer Help Points: Yes
Customer Help Points Note:

Customer assistance window - platforms 4/5.

Station facilities

ATM Machine: Yes
ATM Machine Note: Located outside main entrance
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements, ArrivalScreens
Shops: No
Shops Note: High street shops
Station Buffet: Yes
Station Buffet Note: Coffee shop on Platform 1. Kiosk on Platforms 4/5
Telephones (Cards & Coins): No
Toilets: Yes
Toilets Note:

Toilets on Platform 1

Waiting Room: No

Car parking

Car parking: Yes

Station Car Park

Operator: London Overground
Spaces: 15
Annual Charge: £572.00
Daily Charge: £4.00
Monthly Charge: £70.00
Weekly Charge: £18.00
Car Parking Contact Available: No
Phone number: 08451 272920
Website: Go to website


Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 10
Type: Wheel Racks
Location: station front
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Use bus stop A in Selhurst Road for buses towards East Croydon, Sutton and West Croydon

Use bus stop B in Selhurst Road for buses towards Balham, Crystal Palace, New Cross Gate, Tulse Hill and London Bridge

Taxi Rank: Yes
Taxi Rank Note:

Information on taxis from this station is available at

Bus Service: No


Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Step free access from main entrance to Ticket Office and platform 1 only. Subway with steps to all other platforms. Rear (Woodside) entrance - steps to all platforms. Step-free route from rear entrance to main entrance via public subway outside station. Nearest step-free stations are Anerley, West Norwood or East Croydon

Accessible Taxis: No
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: No
Impaired Mobility Set Down Note:

No dedicated area

Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 5:55 AM to 8:20 PM
Saturday 6:20 AM to 8:20 PM
Sunday 7:40 AM to 7:15 PM
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.

The information in this document was generated 9/9/2022 12:18:07 PM