Address
Southampton Airport Parkway station
Wide Lane
Southampton
SO18 2HW
Ticket office
Monday to Friday:
5:45 AM to 8:00 PM
Saturday:
5:45 AM to 8:00 PM
Sunday:
7:45 AM to 8:10 PM
General information
Station Operator:
SW
Station Code:
SOA
Staffing Level:
partTime
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: South Western Railway
Ticket Office Note:
Located near the station entrances and in the booking hall
Passenger services
Lost Property Contact Available:
No
Ticket Gate:
No
Customer Services:
Please contact our Customer Service Centre on 0345 6000 650
Customer Help Points:
Yes
Customer Help Points Note:
Help points are available on all platforms
Station facilities
ATM Machine:
Yes
Baby Change:
Yes
Seated Area:
Yes
Shops:
No
Station Buffet:
Yes
Station Buffet Note:
Coffee Shop located within Ticket Office area
Telephones (Cards & Coins):
No
Toilets:
Yes
Toilets Note:
The toilets are located in the Waiting Area on Platform 1. The National key toilets are located in the Waiting Area on Platform 1; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.
Waiting Room:
No
Waiting Room Note:
Inside booking hall.
Car parking
Upside and Multi-Storey
Spaces:
900
Annual Charge:
£1619.00
Daily Charge:
£17.30
Monthly Charge:
£190.90
Off Peak Charge:
£8.50
Three Monthly Charge:
£572.70
Weekly Charge:
£85.50
Car Parking Contact Available:
No
Note:
Weekend tickets available after 1045 Friday £16.90
Off Peak from 1045 Monday to Friday
Cycling
Cycle Storage Availability:
Yes
Sheltered:
yes
Spaces:
236
Type:
Compound
Location:
Car park and platform 2
Cycle Storage CCTV:
Yes
Other transport
Location for rail replacement services:
Through Journeys: Station Forecourt Bus Stop off Wide Lane (A335)
Terminating Journeys: Car Park at Eastleigh end, off Wide Lane (A335)
Taxi Rank:
Yes
Bus Service:
Yes
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessibility
Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
Yes
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:
Step-free category A Station - This station has step-free access to all platforms.
Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge.
Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Impaired Mobility Set Down:
No
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 5:45 AM to 10:00 PM
Saturday 5:45 AM to 10:00 PM
Sunday 6:30 AM to 10:00 PM
Assisted Travel:
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.
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The information in this document was generated 9/9/2022 12:25:38 PM